Lao Airlines State Enterprise regrets to inform valued passengers, government agencies, travel partners, and international organizations of the temporary suspension of scheduled passenger and cargo services between Vientiane (VTE) and Da Nang (DAD), effective September 10, 2026, until further notice.
This operational adjustment is carried out in accordance with Lao Airlines State Enterprise Regulation No. 002/LA (dated September 17, 2023) and reflects ongoing commercial and route network optimizations.
| Flight No. | Route | Operation Days | Departure | Arrival | Aircraft Type |
| QV317 | Vientiane (VTE) → Da Nang (DAD) | Thursday, Sunday | 11:20 | 12:40 | C909 / A320 |
| QV318 | Da Nang (DAD) → Vientiane (VTE) | Thursday, Sunday | 13:50 | 14:50 | C909 / A320 |
Passenger Assistance & Ticket Policies
Passengers holding confirmed tickets for affected flights on or after September 10, 2026, are eligible for the following service recovery options:
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Rerouting / Rescheduling: Rebook onto alternative Lao Airlines flights or partner carrier connections, subject to seat availability and applicable conditions.
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Full Refund: Request a full refund for unused tickets without cancellation penalty fees through the original point of purchase or authorized ticketing channel.
For ticket adjustments, rerouting, or refund inquiries, please contact your issuing travel agent or reach out directly to Lao Airlines Customer Service:
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Ticketing & Sales: Visit any local Lao Airlines ticketing office or international branch.
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Website: www.laoairlines.com
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Customer Support Desk: Available during standard business hours.
Lao Airlines sincerely apologizes for any inconvenience this temporary schedule change may cause and deeply appreciates your continued understanding and support.
