Check-In Time - Lao Airlines Official Website

Lao Airlines Official Website

Check-in Time

Passengers should ensure to check-in by the following times:


  • Domestic flights Online Check-in is available 24 to 1 hour before flight departure. Click here to check-in online now. 
  • Online check-in for international flights is temporarily disabled

At The Airport 

  • For domestic flights, if you do not have checked baggage, you can print the boarding pass to pass through the security checkpoint and go directly to the boarding gate. If the passenger has checked baggage, the passenger must go to the baggage check-in area or the check-in counter at the airport.
  • For international flights, whether you have checked baggage or not, passengers are required to present their travel documents at airport check-in counters at least 50 minutes before scheduled departure.

**Please note that your carry-on baggage is limited to only 7 kg.  For more information, please contact us at 1626 (Domestic) or +856 21 211054.

Note: Online check-in is not available for the following cases:

  • Passengers traveling with infants (> 2 years old) or pregnant passengers
  • Passengers with mobility restrictions (disability) or who need special assistance
  • Unaccompanied Minors 
  • There are more than 9 passengers on the same reservation code
  • All checked bags must be presented at the check-in counter
  • In case of online check-in cancelation, please call +856 21 512 000


  • International Flights
    • Open: 2hrs 30min prior to scheduled departure time
    • Close: 60min prior to scheduled departure time
  • Domestic Flights
    • Open: 2hrs 30min prior to scheduled departure time
    • Close: 40min prior to scheduled departure time

Remark: The check-in counter opening hours are subject to change. 

  • You must present your boarding pass along with your passport (valid for 6 months) or an unexpired ID (local) to enter the airport. Please read the information below carefully and print your boarding pass before going to the airport. Please read out Terms & Conditions at
  • If you have not completed check-in formalities and have a boarding pass by the above timeline, you will not be able to travel on the flight. Depending on the fare conditions of your ticket, a failure to check-in on time may also result in:
    • Your ticket becomes invalid for travel or non-refundable if there are restrictions on changes. You will need to make a new booking and purchase a new ticket.
    • A change fee and/or a fare difference for the new applicable fare.

Note: You should carry your traditional paper ticket or itinerary receipt (or e-ticket) with you at all times for both international and domestic flights.