E-Ticket & PNR

After the passenger has made a booking on laoairlines.com or on the Lao Airlines mobile app and successfully completed the payment process, a confirmation email will be sent which contains important information about the booking, including the PNR (passenger name record) and the e-ticket number(s). Lao Airlines recommends that the passenger has this information available for check-in and immigration/security purposes (incl. on domestic flights in Laos).

When you book via a travel agency, please ensure you also receive the PNR and e-ticket information after you have completed the payment.

Please use the PNR (a six digit alpha-number code) or e-ticket number to check-in online.