AIRLINES NAME ADM POLICY IN ALL BSP
LAO AIRLINES / QV-627
TO: All Travel Agents,
In order to improve the sales availability and to reduce the costs of abusive practices with ticketing and fares rules, GDS/CRS reservation rule (Lao Airlines) – QV implements the following ADM policy.
Reason for issuance ADM:
ADM Administration Fee
Lao Airlines introduce and will apply an ADM administration fee of USD 10.00 per ADM or equivalent in local currency.
Lao Airlines will use the BSP link to raise ADM for Non-compliance within 9 months of the final travel date as per IATA Resolution 850m. For refunds the ADM may be issued within 9 months after the refund was made. Disputes have to be raised by the Agent within 30 days of receipt of the ADM.
Lao Airlines will settle the disputes within 60 days of receipt.
Charges for Non-compliance
Lao Airlines will charge USD5.00 per segment plus USD10.00 administration fee per ADM for Non-Compliance in reservation activity.
In case of pricing or ticketing violation, QV will charge USD 5.00 per segment plus the correct applicable fare plus administration fee.
Lao Airlines monitors constantly the reservation and ticketing activity. When frequent violations of this policy and/or for failure to pay the ADM a month, or for high cancellation activity are established, Lao Airlines may take actions to stop the access to QV ticketing.
Lao Airlines reserves the right to change any of these requirements with 15 days advance notification.