Carry on Baggage
Each passenger can carry onboard a free baggage allowance :
one piece for Economy class passengers. Each piece has a maximum
weight of 7kg and the sum of three dimensions shall not exceed 115 cm
(30 cm x 60 cm x 18 cm) or (12 x 24 x 7 inches). Lao Airlines may
refuse to carry unchecked baggage and may require the passenger to
check his baggage in case it exceeds the quantity, weight and
dimensions as specified above.
In general, Lao Airlines adopts the international standard hand
baggage policy. Individual carriers may, however, apply a
different hand baggage allowance. If your journey involves
a connection to other carrier(s), you are advised to check
with these carriers for details of their policies and ensure
Additional items could be carried on board
In addition to free baggage allowance, each passenger may carry,
without additional charges, the following personal objects for use
during embarking, disembarking or onboard, provided that such objects
are retained by passenger's custody:
A handbag, pocket book or lady's purse, i.e.,
which is appropriate to normal traveling dress and is not used as a
container for the transportation of articles which would otherwise be
regarded as baggage;
An overcoat, wrap or blanket;
An umbrella or walking stick (except one
with metal-filled sharp pointed end)
A reasonable amount of reading materials
for in-flight reading only;
Infant's food for consumption in flight;
Infant's carrying basket or bassinet;
A fully collapsible wheel chair.
A pair of crutches and/or braces or other
prosthetic device for the passenger's use.
For safety reasons, dangerous articles such as those listed below
must not be carried in passenger's baggage:
Compressed gases(flammable, non-flammable,
and poisinous) such as butane, oxygen, propane, aqualung cylinders.
Corrosives such as acids, alkalis, and
wet cell batteries.
Etiologic agents (bacteria, viruses, etc.)
Explosives, munitions, fireworks, and flares
Flammable liquids and solids such as lighter
or heater fuels, matches and articles which are easily ignited.
Oxidising materials such as bleaching powder,
Poisons such as arsenic, cyanides, insecticides,
Other restricted articles such as mercury,
magnetised material, offensive or irritating materials. Medicinal and
toilet articles in limited quantities which are necessary or appropriatefor
the passenger during the journey, such as hair sprays, perfumes and
medicines containing alcohol may be carried.
If any of these articles are found in a passengers carry-on luggage,
the articles will be confiscated by security, and will not be returned
to the passenger. Lao Airlines will not assume any responsibility for
Baggage restrictions & disclaimer
Lao Airlines will not be responsible for damage of baggage due to force
majeure including but not limited to act of God, war, strike, trade embargo...
Lao Airlines will not responsible for damage due to items or objects inside
the passenger’s baggage. In case items contained in the baggage of customers
led to the damage of Lao Airlines’s assets or other passenger’s baggage,
the passenger must compensate all the damage and loss that Lao Airlines has
to bear due to the that damage.
Lao Airlines will not responsible for damage of fragile, perishable items,
money, jewelry, note, bond or any valuable documents, passport, identity paper,
sample contained in the checked baggage whether Lao Airlines knows passenger
put those items or objects in their bags or not. Lao Airlines will not responsible
for handling complaint sent after time limits for claim.
Lao Airlines will not responsible for compensating for any damage which is discovered
outside the baggage claim area or in case Lao Airlines is not informed about the
damage right at the baggage claim area.
Responsibility of Lao Airlines for baggage attached limited release tag
For baggage rejected at gate due to over weight or
oversize and attached limited release tag, Lao Airlines will not responsible
for paying the delay compensation.
For the baggage attached limited release due to damage,
improper coverage, fragile, perishable, … Lao Airlines will not responsible for
any complaint of damage which has been waved of responsibility
Dangerous Goods are commodities which have potentially hazardous characteristics
including not only the obvious substances such as acids, radioactive materials,
poisons and explosives but also certain unlikely items such as magnets, wheelchair
with wet-cell batteries, breathing apparatus with compressed gas cylinders,
bull semen packed in dry ice, pesticides, etc.
Articles and substances which are classified as dangerous goods, except those,
which are forbidden for transport by air, must be shipped as cargo under special
packing requirements and handling procedures. However, some articles/substances
may be accepted as carry-on or checked baggage.
Please contact Lao Airlines booking offices and agents for the details.
Fragile items, such as: glass products, liquors etc., should not, in principle,
be accepted as checked baggage, however, if passenger insists, owing to his
unsuitable size of baggage (for loading on cabin), such items may be accepted
as checked baggage only at the owner’s risk.
The items listed below are considered perishable:
Fresh or frozen foodstuff, such as: fruits,
vegetables, meat, fish, poultry and bakery products.
Floral and nursery stock, such as flowers,
fruits and vegetable plants.
Cut flowers and foliage, such as: floral displays
In principle, perishables are not accepted as checked baggage. However, in some
instances a perishable item may not be suitable to be carried in the cabin,
and rejection of carriage may seem impractical, such items may be accepted as
checked baggage at the owner’s risk.
The container of the perishable must be firmly packed. The packing should be
ensured that there is no loss of contents or damage to other baggage.
The passenger should be reminded of the relevant quarantine regulations and
that no refund shall be made against excess baggage charges paid in case of
confiscation either at the station of origin or destination.
Perishables (such as: durian, salted fish, shrimp etc.) that have strong smell
will not be allowed to be carried as checked and unchecked baggage. However,
if such kinds of perishables are firmly packed so that they cannot be smelled,
they may be accepted as checked baggage.
Each passenger is allowed to carry the capacity of liquids not greater
than 100 ml with them or in his/her cabin baggage on board the aircraft.
Exemption shall be made for liquids, gels and aerosols including medications,
baby milk/foods and special dietary requirements or liquids purchased either
at airport duty free shops or on board aircraft.
All liquids are required to be carried in bottles, vials or containers with a
capacity not greater than 100 ml and be completely closed. Such bottles, vials
and containers must fit comfortably within the transparent plastic bag; only
one transparent bag per passenger is permitted.
Medications have to be accompanied by prescriptions which clearly state the name
and address of the doctor who prescribed the medicine, the full name of the person
on the air tickets or boarding pass in case of electronic ticket. Baby milk/foods
have to be accompanied by the baby when taken on board the aircraft.
The liquids purchased either at airport duty free shops or onboard the aircraft
are exempted from the above limitation of capacity provided that such liquids are
packed in a transparent sealed plastic bag provided by the seller, that is
tamper-evident. The proof of purchase at airport duty free shops, or on board
aircraft has to be displayed satisfactorily with the name of the shop and date
of purchase without the opening of the bag.
Checked baggage shall not include money, jewelry, precious metals, silverware,
negotiable papers, securities or other valuable items, business documents,
passports and other identification document or samples.